WE SHIP MONDAY and TUESDAY ONLY.
NO SAME DAY SHIPPING. We need 48 business hours to process your order.
Shipping time is one to four days (depending on where it is going) after it leaves our shop (excluding deliveries to P.O. Boxes). UPS is typically quicker but does not deliver to P.O. Boxes. There are no weekend deliveries available as UPS will not deliver on the weekend.
If you have a dessert emergency, email firstname.lastname@example.org to inquire pricing for shipping overnight. We will need the shipping address and what you want to order to give you a price.
We do not guarantee a delivery date. There are no refunds for items being delivered on a date other than chosen by you. We are not a national courier. The only way to guarantee a delivery date is to pay for overnight shipping with guaranteed morning delivery. While you can share your recipient's birthday with us, we cannot guarantee the item will be delivered on the birthday. We always try to ship to arrive in a timely manner but once the package leaves us, we cannot guarantee what UPS and USPS do.
Why do you ask for a date range for delivery?:
We ask for a date range so we know when you would like your desserts and then do our best to get them to you on that date. Some people place advance orders and if no date is given we ship when the order comes in.
Will UPS deliver to me on a weekend?
UPS does not deliver on weekends unless you pay extra for Saturday delivery. If you want weekend delivery please call us for the pricing.
Will my desserts be ok during shipping?
Yes. We pack carefully and the shelf life is 10 days from when the desserts leave us. We don't bake with preservatives so when you get your desserts, eat them or freeze them.