We ship Monday thru Friday.
If your order is received Monday thru Thursday, we will ship it out during the week it is received within 48 business hours of the receipt of your order. We do not have same day shipping---we need 48 hours to process and bake your order if your gift includes bakery items. This is pre-shipping time to process the order.
If your order is received Friday thru Sunday, it will be added on the shipping calendar beginning on the nearest Tuesday. We will ship orders on Monday only if they are received by Thursday of the week prior. Typically we reserve Mondays for pre-arranged corporate orders and virtual party shipping.
Once your order leaves us it will take 2 to 5 days to get to you depending on where it is going. During the Pandemic, shipping is delayed across the country. We apologize for this but we are not the shipping company. If you have a dessert emergency you can call us to pay for overnight shipping which is usually on time. We use FedEx, UPS and USPS---whichever will get your box to you the quickest depending on where you live.
We ship nationwide in the United States including Alaska and Hawaii. We do not ship outside the United States at this time.
We cannot guarantee a delivery date and offer no refunds for your order not being delivered on a date picked by you. We can offer no refunds if your order is not delivered on time as once the order leaves our hands it is controlled by UPS, FedEx or USPS, not us. We do everything we can to get your order delivered timely but if you give us ONE date and not a DATE RANGE as requested, it is extremely difficult to guarantee delivery on that one date when we are not the shipping company unless you pay for overnight guaranteed delivery. We hope you understand our plight. We know your celebrations are important to you and we care, which is why we monitor the dates closely and try to ship early as long as we get enough notice from you.
If you need overnight delivery please call or email us.
Why do you ask for a date range for delivery?:
We ask for a date range so we know when you would like your desserts and then do our best to get them to you on that date. We cannot guarantee delivery on a certain date because we are not UPS, USPS or FedEx. Even if you get your order in early, we time the delivery to ship to get to the recipient on the date you picked. If you give us only one date, we try our best but we are not the shipping company and especially cannot control the pandemic shipping delays.
Will FedEx or UPS deliver to me on a weekend?
FedEx and UPS do not deliver on weekends unless you pay extra for that service. If you want weekend delivery please call us for the pricing. USPS will deliver on Saturdays.
Will my desserts be ok during shipping?
Yes. We pack carefully and the shelf life is 10 days from when the desserts leave us. We don't bake with preservatives so when you get your desserts, eat them or freeze them.
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